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![]() | Preserving your peace of mind is our priority - we're committed to protecting your accounts, your identity, and your personal information.
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Online Fraud Protection
We are committed to protecting your account from unauthorized activity. We believe so strongly in our methods that we offer a $0 Liability Guarantee*** for unauthorized transactions on your account: We'll cover 100% of the amount of any direct loss you experience as a result of unauthorized online transfers from your account.
Of course, we need your assistance to help ensure your protection. Notify us immediately if you notice suspicious activity on your account, or if your User ID or Password is stolen. Protect your User ID and Password. Sign up online for our account balance alerts and check your online statements. Call us immediately if you notice anything amiss at 1-800-WTDirect (1-800-983-4732). Here are other ways to protect yourself.
Privacy Protection
We will protect the privacy of your information and we will never sell your personal information to a third party without your permission. We give you the opportunity to opt out of receiving marketing emails from us. Our Privacy Policy Notice provides complete details. It's our pledge to you.
Information Security Protection
We are committed to protecting the security of your personal information and your accounts. To keep your personal information secure and confidential and protect against unauthorized access, this information is stored behind a secure firewall monitored by our security experts. Our website also uses sophisticated encryption and virus-detection software to protect your information. Our Security Statement provides additional details.








